Frequently Asked Questions (FAQ)

Welcome to the DAKS Cosmetic FAQ section. If you have a question, you might find the answer below. If not, feel free to contact us!

1. What is DAKS Cosmetic?

DAKS Cosmetic is a skincare brand that specializes in advanced face whitening solutions designed to brighten, even, and revitalize your skin.

2. Are your products safe for all skin types?

Yes, our products are formulated using gentle, high-quality ingredients suitable for most skin types. However, we always recommend doing a patch test before full use, especially if you have sensitive skin.

3. How can I place an order?

You can place an order directly through our website by selecting your products, adding them to your cart, and completing the checkout process using one of our secure payment methods.

4. What payment methods do you accept?

We accept major debit/credit cards, UPI, and secure online payment gateways. All transactions are encrypted and secure.

5. How long does shipping take?

Orders are typically processed within [Insert your time frame, e.g., 1-3 business days] and delivered within [Insert delivery time, e.g., 3-7 business days], depending on your location.

6. Do you offer international shipping?

[Yes/No — Add based on your business policy]. If yes, international shipping times and charges vary based on the destination country.

7. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery.

8. What is your return policy?

We only accept returns for damaged, defective, or incorrect items reported within [Insert days, e.g., 3–5 days] of delivery. Please refer to our Refund & Returns Policy for full details.

9. How do I contact customer support?

You can reach our support team via email at [Insert Email Address] or call us at [Insert Phone Number]. We aim to respond within 24–48 hours.

10. Do your products contain harmful chemicals?

No. At DAKS Cosmetic, we are committed to safe skincare. Our products are free from harmful chemicals like parabens, sulfates, and harsh bleaching agents.